🔍 How Hyped Authenticates Products
At Hyped, authenticity is our top priority. Every product sold through our platform goes through a strict, multi-step authentication process before it reaches you — ensuring that what you buy is 100% genuine and in the condition described.
🏢 Step 1: Seller Ships to Hyped Authentication Center
When a seller’s item is sold, they must ship it directly to our Hyped Authentication Center.
Our team receives and logs the package under a unique tracking ID, ensuring full traceability from the moment it arrives.
🧠 Step 2: Expert Inspection
Our in-house team of authentication specialists carefully examines each product using a combination of manual inspection and technology-assisted verification tools.
Depending on the product type, the checks include:
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Sneakers: stitching, sole patterns, tags, box labels, smell, and UV verification.
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Streetwear: fabric quality, print accuracy, wash tags, sizing labels, and logo positioning.
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Collectibles (e.g., POP MART, Pokémon cards): packaging seal, batch code, print texture, and serial alignment.
🔦 Step 3: Condition & Quality Check
Every item is also evaluated for condition accuracy — whether it’s brand new, used, or factory-sealed.
Products failing to meet the described condition or showing signs of tampering are immediately rejected and returned to the seller.
📦 Step 4: Secure Shipping to Buyer
After passing all checks, the product is carefully repackaged and shipped to the buyer with full tracking and insurance coverage — ensuring you receive your purchase safely and exactly as described.
💬 Our Promise
We stand behind every item authenticated by Hyped.
If you ever believe a product has slipped through our process, our Hyped Buyer Protection Policy guarantees a full review and refund if the item is found to be inauthentic.
